framing fowl
On a mission
So we switched to Insight for phone & internet a couple of months ago. We were on auto billing from Windstream and I kept watching my account waiting for my refunded days. It didn't show up and so I called them to find out what the deal is. Even though we switched 10 days into the billing cycle, they still bill the entire month. No refund. No argument, and no talking to managers will get this situation fixed. Just irritating to pay for something I'm not using.
AAA insurance just sent me a bill for $15.36 which included a $5 Service Fee. I had prepaid my entire 6 month premium up to November to avoid service fees. Then to some mysterious quirk, we no longer qualify for a AAA discount for having membership so we didn't renew our membership. This resulted in owing extra premium and since they had to send a bill, they had to tack on a $5 service fee to a $10.36 bill. It took me 1/2 hour to nicely explain and reexplain the situation before they finally figured out a way to remove the $5. They were threatening that if it didn't get paid, our auto insurance would be going into default for the weekend. It's not the $5, it's just the principle of the matter. Especially when I would have to work 45 minutes at my job just to pay for that extra $.
Okay, onward. Time to get new insurance quotes...
AAA insurance just sent me a bill for $15.36 which included a $5 Service Fee. I had prepaid my entire 6 month premium up to November to avoid service fees. Then to some mysterious quirk, we no longer qualify for a AAA discount for having membership so we didn't renew our membership. This resulted in owing extra premium and since they had to send a bill, they had to tack on a $5 service fee to a $10.36 bill. It took me 1/2 hour to nicely explain and reexplain the situation before they finally figured out a way to remove the $5. They were threatening that if it didn't get paid, our auto insurance would be going into default for the weekend. It's not the $5, it's just the principle of the matter. Especially when I would have to work 45 minutes at my job just to pay for that extra $.
Okay, onward. Time to get new insurance quotes...