Was it someone on here who mentioned within the last year about the phone calls from the Medicare Advantage provider who wanted to do the annual phone call/video call? Hubs and I did them two times in the last two years, and are being bombarded now for a new call for this calendar year.
My experience with Wellcare by Healthnet (my advantage program) is that the person had no idea of my health history, who my PPO provider was, and was only asking me questions. She wouldn't even make a suggestion when I asked her three times about a womans' annual health exam.
Now hubs comes in with the phone on his ear; he's being asked questions he can't remember anymore; they didn't know our PA's office address; and more. They wouldn't talk to me so I told him to hang up.
Thoughts?