Tell me about it Monique, it is SO wrong.
On Wednesday of the first week (the deadline to switch classes was that Friday) I emailed the adviser telling him that I wanted to change one class, because I hadn't signed up for it. It was a core course, not a general - since I have no clue what I want to do I just want to stick with generals for now.
I didn't hear back from him so that Friday I emailed him once again asking if he received my previous email.
Meanwhile, over the weekend I emailed the teacher of the class in question and explained to him that I might be switching classes, and that is why I hadn't done any of the work during that first week. The school has an on-site emailing system that they prefer you to use when contacting instructors so that is what I used this time, whereas I contact my adviser using my hotmail account.
Anyway, the adviser emailed on Monday saying no, that he had not gotten it (I don't understand how he couldn't because it was in reply to something he originally sent me).
So then I called him that same day (Monday) and talked to him about it. He said he would transfer me to someone in student services - but apparently she was out so he would have her get back to me later that day, or he would talk to her and call me back himself. I didn't hear anything that night. The next day (Tuesday), while I am away, of course, the lady from student services called. We didn't get back until 7 that night so I didn't call her until the next day.
When I called her back, (Wednesday)she said that since it was past the end date for switching classes, that I wouldn't be able to, UNLESS I had proof. I told her that I had proof that I contacted the adviser before (hotmail saves my sent messages!) and that he didn't get back to me in time.
So I forwarded her that email, and she called me back saying that she looked into it, and since I had logged into that class over the weekend (to explain to the instructor my absence) that there were technical issues as to why I could not transfer. Hey excuse was that they did not control the server so it was out of her hands. She said that I could either drop the class and pay for it, or I could take it and pay for it.
I'm not sure WHY they are pushing me into these core courses, unless they are classes that do not transfer well and they want me to take enough that I won't back out, and basically get stuck with it all.
Further more, when we met with one of the employees there about financial aid, we went over everything and in the end my grants and FAFSA would cover everything. Later, however, when we went in to go over grant info, we looked into it and I have almost $2000 that I owed that grants wouldn't cover. So it's a huge headache. So I need to call in and go over these other classes and ask about dropping out.. Something I don't want to do, but something is definitely wrong here.
And this has happened to me everywhere it seems like, both in public school and when I did it online in high school. It's like being in an educational limbo. This is why I had a really hard time deciding on schools and for a long time there, I decided that I wasn't going to go to college, because I just knew that something like this would happen. I have rotten luck.