TanksHill said:
It goes to show there are bullies of all ages. The management should have been making more of an effort to have formal complaints against her put on record. It's obvious you are not the first to have issues. Then they would have grounds to fire her.
If anything you should write one so maybe the next person will not have to endure the same thing you went through.
I agree with TH completely here. This woman is a bully. It appears to show up in many levels of the employment arena. My DD is going through a similar problem in her job. She likes the job and has a superior (not really her boss but one "rank" over her or so) that is being very difficult with the same style of "bully" tactics. The fact that she has trouble with men and the women is typical of this. It appears that the men (from what you have said) do NOT stand still and allow her to get away with it. Unfortunately, she apparently has the authority to sack them so she does and tries to hire women she thinks she can "control". When she finds she CAN'T control them, she goes on the "destroy their character" path and that is where your "reputation" began to take a nose dive. This is a predictable pattern and one that can be seen in many areas of the employment arena. (as I said, my DD called me this week with the exact same story re: that woman who "out ranks" (so to speak) her.
I gave her some advice which won't do much good here because you took the first piece of advice I gave DD...resign and while you are leaving, make certain your exit interview with the REAL boss explicitly describes the problems...particularly since there have been a significant number of other employees with the same/similar difficulty.
This woman is frustrated and takes it out on others. It may be that she is frustrated with her job, her husband/lack of husband or any one of a number of "failures" in her life. One of the other pieces of advice I gave DD was to find out everything she could about this woman and play to her ego (weak suit). Take her out to lunch, buy her some flowers for her birthday, etc. Do something so overwhelmingly kind and nice that she is completely "dis-armed" and caught "off-guard" with her mean-ness. She obviously dis-obey's my karate sensei's teaching "never mistake kindness for weakness or strictness for mean-ness". She (like other bullys) mistakes kindness for weakness.
In addition to this is the fact that this woman must come from a background of privilege/resources. I don't know what country Ema lives in, but in doesn't ring as the US because she writes in metric terms (kilometers, etc.) and Americans still use English distance terms but the law in both countries is probably rather similar with respect to the defamation of character this woman appears to find so easy and readliy free from retribution since she does it with so low a regard for others. Ema mentions that the woman is 60 but looks and acts younger than 40. This leads me to think her "Looks" are part of her armamentarium. She uses her "looks" to get what she wants. (Not the oldest ploy, but close...LOL)
Frankly, it appears that the owners are afraid of this woman because they have allowed this to continue for 17 years with her in their employ. Yes, she has been a reliable employee, but obviously SOMETHING has changed and now she is destroying their business by alienating the employees to such an extent that they won't work for this business. That is a killer in any business. They should have taken clear and assertive steps to curb her behavior as soon as it became apparent that she was guilty of it. Now, she has been getting away with it for so long that it amounts to tacit approval by the owners by allowing her to continue to get away with it (particularly in a small [village] town).
I live in a small town (1200) and we have similar situations. A senior, very well established member of our small town told a new-commer "you can do anything you want in this town, as long as everybody knows about it!". That is so true. The important point is that if you are well known to NOT engage in the behavior of which you are reported to be doing, you have other recourse; but not do the same thing back. That only makes you look as bad.
Quitting was a strong statement. You were willing to sacrifice your income for your beliefs. That is huge. The owners know that now. Your courage is obvious to them now. It shouldn't be long before they realize that regardless of her longevity with their business, that she is destroying their business with her behavior. If this behavior is NEW, then someone should try to find out why it has begun and see if they can help that woman before she destroys the business and much of the good will in that town.
Of course there is always the "group approach" where a "group" of ladies in town invite this woman to "tea" and then explain the fact that "someone in town is causing problems which if they continue will make more serious difficulties for the entire town". No names and no specifics...just let the girls complain in front of her and then she will get the clear impression that they know it is her without ever saying it or telling it to her face. All they have to do is talk about that kind of behavior and what they think of it. She will, if she has ANY brains at all, GET THE MESSAGE. If not, well there are other approaches; many of which cost money in terms of legal fees, etc.
Not a sermon, just my opinion.
YMMV
//BT//
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